Last updated: January 7, 2026
This privacy policy applies to the information provided to or collected by Mindologi LLC ("Mindologi") application ("the App") by App users. This policy only applies to the Mindologi app, and not to any other app, device, or technology. Information provided by Mindologi to third parties, for example to payment processing companies, is subject to policies of the applicable third party once information is under the third party's control.
This privacy policy describes the types of information the App collects from the user and how the App uses, protects, and shares that information. It also describes the choices each user has about how their personal information is used and outlines how each user can access, correct, and delete information that they have shared on the App.
A user who does not want the App to collect, use, or disclose their information should not use the App. Those who choose to use the App must agree to Mindologi's Terms of Service. By accepting the Terms of Service, the user is acknowledging that they have read, understood, and agreed to this Privacy Policy, including how that user's information will be processed, used, and stored on cloud-based servers.
The App is not intended for independent use by individuals under the age of 18. Mindologi does not knowingly collect personal information directly from minors and minors may not use the App or create independent accounts. If you are aware of the use of the App by a minor, please notify us.
A parent or legal guardian may use the App on behalf of a child. By doing so, the parent or legal guardian represents and warrants that they are the child's legal guardian and have the legal authority to consent to the collection, use, processing, and storage of the child's information under this Privacy Policy. Mindologi relies on the parent or legal guardian to provide accurate information and to supervise the child's engagement with the App.
Information processed or generated by the App, including through questionnaires, reports, assessments, or artificial intelligence tools, is provided for informational and decision-support purposes only. The App does not provide medical advice, medical diagnosis, or treatment recommendations, and is not a substitute for professional clinical judgment or care.
Users are solely responsible for decisions made based on information provided through the App and are encouraged to consult qualified healthcare professionals regarding any medical concerns.
The App collects personal information directly from the users, such as the following. This data is needed to provide the App's services.
Some user-entered data may meet the definition of protected health information ("PHI") under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). If or when a user chooses to connect with a healthcare provider which is a Covered Entity as defined by HIPAA, through use of this App, that healthcare provider's privacy practices will apply to data the user shares with the healthcare provider. Mindologi does not create, receive, maintain, or transmit user data on behalf of any healthcare provider. Mindologi may, at a user's request, exchange or transmit user's information with the healthcare provider.
The App uses tracking technologies, such as cookies, Software Development Kits, Device ID technology and other similar technologies to collect data that helps enhance content, quality, and features. Mindologi provides secure transmission and storage of all data and device identifiers. Mindologi operates an information security program to protect user information and routinely deletes or destroys data once it has met its collection purpose and in accordance with applicable law.
Users will input information such as name, phone number, email address, date of birth. username, and password into the App to access the App's services. The user is responsible for the accuracy of the personal information they submit.
After accessing the App and reviewing and acknowledging the Terms of Service in the App, the user fills out a questionnaire, the answers to which guide the App's assessment. By acknowledging the Terms of Service and using the questionnaire, users give their consent to Mindologi for the collection and processing of their data.
Depending on the services the user chooses to access from the App, the user might request that Mindologi share user information with healthcare providers or other third parties. Information provided by Mindologi to third parties, for example to payment processing companies, is subject to policies of the applicable third party once information is under the third party's control. User payments to the App are processed by the Stripe payment platform. When payment processing is completed with Stripe, the App gives the user access to App features.
Mindologi does not sell personal information as defined under applicable privacy laws. Any sharing of information with service providers, including payment processors, cloud infrastructure providers, and artificial intelligence vendors, is conducted solely to provide the App's services and does not constitute a sale or sharing for cross-context behavioral advertising purposes.
Data may be shared with one or more artificial intelligence models, such as OpenAI's ChatGPT. Mindologi may use artificial intelligence technologies to support the functionality, analysis, and outputs of the App. Information shared with artificial intelligence systems is used solely to provide the App's services to the user. Mindologi does not permit user data to be used to train, develop, or improve publicly available or general-purpose artificial intelligence models. Any artificial intelligence service providers engaged by Mindologi are contractually restricted from retaining, reusing, disclosing, or repurposing user data for their own independent purposes. Where reasonably feasible, Mindologi applies data minimization, de-identification, or aggregation practices when processing information through artificial intelligence systems.
Privacy preferences can be set by the user in their profile settings. Information collected is used entirely for the functionality of the App. If the user does not share information, the App will not always function as intended (i.e., details shared by the user about their symptoms can affect the completeness and accuracy of the resulting report).
Users may self-delete their account in the App at Settings → Account → Delete Account. In deletion process, user will see the following:
"Delete your account?"
"Deleting your account is permanent. You'll lose all access immediately.
To comply with healthcare regulations, we must retain certain records for 7 years. Your data will be secured and not used during that time."
Checkboxes:
Buttons:
When Permanently Delete Account is selected and complete, the user will be redirected to a "Goodbye" screen and will receive a confirmation email.
California resident users per California Privacy Rights Act ("CPRA")
Per the California consumer Privacy Act ("CCPA"), California residents have the right to equal treatment without discrimination for exercising their CCPA rights.
Residents of certain states may have additional personal information rights and choices.
Mindologi's information security function protects the security of user information in the App. Data is encrypted at rest and in transit. Mindologi databases have alert systems in place to monitor for down time or breaches. While Mindologi implements reasonable administrative, technical, and organizational safeguards designed to protect user information, no system can guarantee absolute security. Users acknowledge and accept that transmission of information over the internet or electronic storage methods carries inherent risk. Mindologi will comply with legal requirements for confidentiality and cooperate with government agencies when required by law.
Certain information may be retained for up to seven years to comply with legal, regulatory, and risk-management obligations. Information retained during this period is securely stored, access-restricted, encrypted, and not actively used for product development, analytics, marketing, or artificial intelligence processing, is subject to the CPRA deletion rights and exceptions. Retained information is maintained solely for compliance, legal defense, and audit purposes, unless otherwise required by law.
To exercise rights or otherwise communicate with Mindologi, users may email us at info@mindologi.com.